Service Lines

The following service lines are participating in the 2019 Academic and Staff Satisfaction Survey.

View the description of the service line by clicking on it.

Admin IT

Administrative IT
Administrative IT is a centralized resource that supports Finance, Operations and Administration by offering innovative and effective technology solutions. Areas of service include Desktop Support, Server & Infrastructure Management, Application Management & Support, Development & Integrations, Business Systems Operations & Data Services, and Project Management.

AUSS-C

Academic Units Shared Services Center
Academic Units Shared Services Center (AUSS-C) serves the academic units, excluding CAES. AUSS-C provides consultative and transactional support for human resources and payroll actions, including staffing recruitments and classifications, on-boarding and off-boarding and leaves administration for all AUSS-C employees.

Campus Planning & Environmental Stewardship

Arboretum and Public Garden
The Arboretum and Public Garden includes the Arboretum, Grounds and Landscape Services and the Putah Creek Riparian Reserve. This unit helps create and maintain our beautiful, clean and safe campus environment, sets the standard for best practices in environmental sustainability, student leadership and community engagement, and works with academic departments to develop our outdoor spaces for research and learning.
Transportation Services
Transportation Services facilitates the access and mobility needs of the campus community by operating and maintaining parking facilities, roads, paths, and sidewalks, while at the same time encouraging and rewarding commuters to choose an alternative to driving alone through its Transportation Demand Management Program, commonly referred to as the goClub. Additionally, Transportation Services is operationally responsible for University Airport, the campus Sign Program, the Agricultural Heavy Equipment Shop, Transportation Services Small Construction Shop, the Mobility Assistance Shuttle Program and the Motorist Assistance Program.

Design & Construction Management

Capital and Space Planning
Capital and Space Planning advises and assists with the planning, oversight and approval of minor and major capital projects and allocation of future and existing capital investment on the UC Davis campus. The unit is also responsible for handling requests for new space, implementing campus space policies and allocating space to campus units.
Design and Construction Management
Design and Construction Management services the campus community by delivering high-quality buildings, creating new environments, improving infrastructure and transforming existing facilities, including construction inspection, contracts and agreements.

Divisional Resources

Conference and Event Services
Conference and Event Services provides full service event planning and registration services for educational events, social events, business meetings and conferences.
FOA Business Partners
FOA Business Partners is a dedicated group of strategic individuals who manage business and finance programs exclusively for units within Finance, Operations and Administration.
FOA Communications
FOA Communications offers innovative and creative communication services exclusively for the units within Finance, Operations and Administration. This unit is separate from Strategic Communications.
FOA Human Resources
FOA Human Resources is an extension of the central HR office that exclusively serves the employees of Finance, Operations and Administration.

Facilities Management

Building Maintenance Services
Building Maintenance Services provides electrical, mechanical HVAC, plumbing and structural services that maintain and enhance all campus buildings and facilities.
Custodial Services
Custodial Services provides cleaning services to campus classrooms, office buildings, laboratories and libraries.
Fleet Services
Fleet Services provides asset management for the campus fleet including maintenance and repair, fueling services, rental vehicles, permanent assignments, replacement planning and vehicle purchasing, in addition to administering daily shuttle services between Davis and Berkeley campuses.

Finance & Business

Accounts Payable
Accounts Payable is a unit of Supply Chain Management that supports campus faculty, staff and students in meeting teaching, research and operational needs by initiating purchase order invoice documents, disbursing supplier and individual payments for various financial commitments, and ensuring payments are complete, timely, and in compliance with internal and external regulations. This unit is separate from the activities provided by the SSO Finance or other shared services organizations.
Banking Card Services
Banking Card Services is a unit of Supply Chain Management that is responsible for all aspects of management, growth, strategic vision, support, reporting, and compliance with university policies for the UC Davis Bank Card programs. Card programs include the virtual card (PaymentPlus), the Procurement card (P-card), the e-procurement Ghost cards, the CTS and Travel card, and the campus gift card solutions. This unit is separate from the activities provided by the SSO Finance, other shared services organizations, or the accepting of credit card payments.
Budget Office
The Budget Office is part of Budget and Institutional Analysis (BIA) and manages the UC Davis operating budget process by which core funds are planned, programmed and allocated. The Budget Office also implements and manages the AggieBudget system, and manages the campus-level development and approval process for student fees.
Contracts and Grants Accounting
Contracts and Grants Accounting assists principal investigators, research administrators and funding agencies by providing quality post-contract financial services for externally funded projects, ensuring proper accounting and financial reporting, and effective processes and controls for regulatory compliance.
Distribution Services
Distribution Services is a unit of Supply Chain Management that primarily provides centralized postal, logistics, and shipping services that minimize the duplication of campus resources. Services include repurposing surplus property through AggieSurplus, three storerooms that stock and or distribute frequently used materials for the research community, such as compressed gas cylinders, tax-free alcohol, and controlled-substances, in addition to providing hardware materials for building repairs, operations, and maintenance organizations.
Equipment Management and Capital Asset Accounting
Equipment Management and Capital Asset Accounting ensures proper accounting of all university-owned assets through financial reporting, equipment accountability system, and regulatory compliance.
General Accounting
General Accounting provides professional accounting services to accurately classify, summarize and report timely information on behalf of UC Davis.
Institutional Analysis
Institutional Analysis is part of Budget and Institutional Analysis (BIA) and provides decision support to campus leaders in the form of policy analysis on a wide range of issues, including enrollment, instructional workload, faculty positions and other institutional policies.
Payroll Services
Payroll Services is a campus central office whose primary focus is the timely issuance of employee pay. They serve the university in matters regarding payment of wages, and various deductions such as taxes, benefits and wage assignments.
Procurement and Contracting Services
Procurement and Contracting Services is a unit of Supply Chain Management that supports the university by acquiring goods and services at the best possible value via market research, risk analysis, contract negotiation, efficient payment vehicles and strategic sourcing, while ensuring compliance with policy and statutory requirements. Services include Procurement Services, Contracting Services, Strategic Sourcing and AggieBuy. This unit is separate from the activities provided by the SSO Finance or other shared services organizations.
Real Estate Services
Real Estate Services provides expertise in the strategic planning and implementation of a full complement of real estate services: administering off-campus leasing, negotiating public-private partnerships, managing campus faculty/staff housing, overseeing faculty home loan program, and serving as campus liaison for the West Village project.
Repro Graphics
Repro Graphics provides printing services to the university by reproducing content, such as scanning, photography, xerography and digital printing, and providing design and creative services. The department also administers the campus Copier Program through which departments may acquire and obtain service for multi-function devices to meet copying, printing, scanning and faxing needs.
Travel and Entertainment
Travel and Entertainment is a unit of Supply Chain Management that provides services including travel reimbursement, Travel card management, and guidance on travel policy and requirements, including the development and maintenance of AggieTravel, the university’s travel and entertainment expense reporting system.

Human Resources

Benefit Services
Benefit Services is a division within Human Resources that administers the University of California’s medical, dental, vision, legal and retirement benefit plans to support staff, faculty and their families. Services may be accessed onsite at UC Davis Campus, UC Davis Health, via online, via telephone and through presentations.
Classification and Compensation
Classification and Compensation Services is a division within Human Resources that determines employee classifications, supports managers in development of position descriptions, administers pay programs including equity, stipends, merit and incentive, and analyzes employee compensation to recommend appropriate courses of action.
Employee and Labor Relations
Employee and Labor Relations is a team within Human Resources that serves as liaisons with bargaining units, compliance, assists with employee issues, performance evaluation tracking, accommodation needs, etc.
Organizational Excellence
Organizational Excellence provides support for departments by helping them address organizational issues related to leader and team effectiveness, strategy and design. Organizational Excellence includes leadership coaching, change management, and process improvement.
Shared Services Organization (Finance services)
The Shared Services Organization (Finance) provides purchasing and disbursement voucher transactional services for administrative and some academic units on campus. Services include initiating documents related to various agreement requests, request for goods and services purchases, and accounts payable disbursement vouchers (i.e. utilities, fees, and reimbursements).
Shared Services Organization (HR services)
The Shared Services Organization (HR Services) provides human resource & payroll services in support of recruitment, salary actions, personnel transactions, time administrations (timesheets), electronic personnel records, leaves administration, on-boarding and off-boarding. This unit is separate from the Academic Unit Shared Services Center (AUSS-C) and the Distributed Shared Services Center (DiSSC).
Staff Development and Professional Services
Staff Development and Professional Services in Human Resources supports learning and performance by providing innovative programs and services. SD&PS offers career counseling and an array of instructor-led and e-learning courses. SD&PS designs and implements leadership, supervisory, mentoring and professional development programs. SD&PS administers the UC Learning Center for UC Davis.
Talent Acquisition
Talent Acquisition is a division of Human Resources that supports departments in sourcing, acquiring, assessing and hiring talented and diverse candidates to fill open job positions.
Temporary Employment Services
Temporary Employment Services (TES) is a unit within Talent Acquisition that fulfills department temporary staff support requests through placing individuals; the majority of whom have clerical, administrative and service skills; with UC Davis Campus and UC Davis Health departments.
WorkLife
WorkLife in Human Resources assists employees integrate their professional and personal responsibilities supporting increased employee effectiveness and engagement. Resources include child and elder care, workplace flexibility, manager tools, Breastfeeding Support Program, and worklife events/campaigns such as Take our Daughters and Sons to Work Day, Worklife Champions, and Gunrock Boldly Goes.

Offices of the Chancellor & Provost

Budget and Financial Analysis
OCP Budget and Financial Analysis is the main finance unit for the Offices of the Chancellor and Provost (OCP) organization. The team provides support (at differing service levels) for the units reporting to OCP with budgeting, financial analysis, rate development, and other finance activities
Business Operations Services
OCP Business Operations Services is the main business operations unit for the Offices of the Chancellor and Provost (OCP) organization. The team provides resources for all units reporting to OCP. We actively work with units (at differing service levels) to coordinate their business needs related to purchasing/procurement and accounts payable.

Research

Innovation Access
Innovation Access provides intellectual property (IP) management services for UC Davis researchers. IA engages with researchers to identify novel inventions and creative works that result from their academic pursuits, protects those inventions using patents and copyrights, and licenses technologies to companies that leverage private investment to turn the inventions into products and services.
Institutional Animal Care and Use Committee (IACUC)
The Institutional Animal Care and Use Committee (IACUC) oversees the use of animals used for teaching and research purposes, both on and off campus. In conjunction with Campus Veterinary Services and Environmental Health and Safety, the IACUC is responsible for reviewing all animal care and use protocols and amendments. In addition, the IACUC performs routine inspections of animal facilities and laboratories. We oversee training programs to ensure that individuals working with animals have the appropriate qualifications and experience. When additional training is needed, the IACUC provides hands-on and web based animal educational programs.
Institutional Review Board (IRB) Human Research Protection Program
The Institutional Review Board (IRB) is a campuswide committee established to protect the rights, safety and welfare of human subjects in research studies. The IRB determines whether proposed research is compliant with applicable law, ethical principles and UC Davis requirements.
Interdisciplinary Research Support (IRS)
The Interdisciplinary Research Support (IRS) unit coordinates the development and preparation of interdisciplinary research proposals at UC Davis. Support includes creating budgets, providing high-level detailed editing, facilitating the proposal development and submission process, and advising on internal and external sponsor policies.
International Research Centers and Agreements
The Office of Research provides support for international research agreements and collaborations including formation of international research centers and enabling international research activities (negotiation, formation, navigation of foreign affiliation policy guidelines and signature authorities).
Research Compliance and Integrity (RCI)
The Research Compliance & Integrity (RCI) Unit is responsible for the oversight, administration, and implementation of policies and procedures for research compliance programs including; management of financial conflicts of interest (COI) in research, export controls associated with restricted research technologies, conducting research misconduct investigations, coordinating the Responsible Conduct of Research (RCR) education program, and support for the Stem Cell Research Oversight (SCRO) program.
Sponsored Programs Office (SPO)
The Sponsored Programs Office (SPO) at UC Davis supports campus researchers and their staff with a variety of extramural funding transactions. SPO provides review of proposals for compliance and provides signature authority on proposals, grants and contracts for externally sponsored research, education and scholarly activities conducted by the university. SPO prepares, interprets, negotiates and accepts award documents on behalf of the Regents for projects funded by federal and state agencies, foundations, and other public and private sources. The office also drafts, negotiates, and executes awards and subawards for collaborative research.
Teaching and Research Animal Care Services (TRACS)
Teaching and Research Animal Care Services (TRACS) is the main animal care unit that provides daily care and oversight of animals used in teaching and research at UC Davis. TRACS also provides business operations including purchasing, receiving and transporting animals.

Safety

Emergency Management
Emergency Management helps the university prepare for emergencies by reviewing campuswide plans, developing emergency response plans for buildings, managing institutional and program level business continuity planning, and operating the WarnMe notification system.
Environmental Health and Safety
Environmental Health and Safety offers professional environmental/safety compliance oversight and implementation of safety programs supporting research and campus activities through laboratory safety reviews, biosafety/medical waste management, radiation safety, injury and illness prevention, industrial hygiene/occupational safety, exposure monitoring, food and pool safety, and a comprehensive hazardous materials/waste management and disposal program.
Fire Department
The UC Davis Fire Department safeguards lives and property through prevention, education and emergency response.
Fire Prevention Services
Fire Prevention Services is a division of Safety Services that provides fire and life safety inspections, education and enforcement related to codes and regulations. The unit conducts complex plan review and construction inspections for compliance with all applicable fire and life safety codes and regulations.
Occupational Health Services
Occupational Health Services provides medical treatment and surveillance for occupational injury and illness for campus employees in Davis. The unit administers preventive services to include ergonomics, respirator fit testing, hearing conservation, travel medicine and the UC WorkStrong Program.
Police Department
The UC Davis Police Department provides security on the Davis and Sacramento campuses to promote a safe living-learning community for all.
Risk Management and Workers' Compensation
Risk Management reviews operations for risks including injury to persons, damage or loss of property, impact to university programs, liability, loss of financial resources and reputation. Workers' Compensation oversees claims and the return-to-work process for employees.
Staff & Faculty Health and Well-being
Staff & Faculty Health and Well-being is a division of Safety Services that provides staff and faculty with the well-being series including Mindfulness Meditation, challenges and events like the Maintain Don't Gain Challenge and Flu Clinics, dietitian and behavioral health consultations, Healthy Meeting and Event Guidelines and the Healthy Department Certification, and supports Wellness and Mindfulness Ambassadors as key representatives in departments.

Staff Assembly

Staff Assembly
Staff Assembly is dedicated to promoting the welfare, interests, and diversity of staff, the campus and the University of California. The UC Davis Staff Assembly meets regularly with UC Davis administration on a range of issues important to staff and works to enhance communication among the university community along with proposing and sponsoring programs and activities committed to the interests of staff.

Service Lines for UC Davis Health Employees

These service lines serve UC Davis Health employees.

Benefit Services
Benefit Services is a division within Human Resources that administers the University of California’s medical, dental, vision, legal and retirement benefit plans to support staff, faculty and their families. Services may be accessed onsite at UC Davis Campus, UC Davis Health, via online, via telephone and through presentations.
Classification and Compensation
Classification and Compensation Services is a division within Human Resources that determines employee classifications, supports managers in development of position descriptions, administers pay programs including equity, stipends, merit and incentive, and analyzes employee compensation to recommend appropriate courses of action.
Conference and Event Services
Conference and Event Services provides full service event planning and registration services, such as event rentals, room and A/V set-up, parking arrangements, catering, and venues for educational events, social events, business meetings, and conferences.
Distribution Services
Distribution Services is a unit of Supply Chain Management that primarily provides centralized postal, logistics, and shipping services that minimize the duplication of campus resources. Services include repurposing surplus property through AggieSurplus, three storerooms that stock and or distribute frequently used materials for the research community, such as compressed gas cylinders, tax-free alcohol, and controlled-substances, in addition to providing hardware materials for building repairs, operations, and maintenance organizations.
Employee and Labor Relations
Employee and Labor Relations is a team within Human Resources that serves as liaisons with bargaining units, compliance, assists with employee issues, performance evaluation tracking, accommodation needs, etc.
Equipment Management and Capital Asset Accounting
Equipment Management and Capital Asset Accounting ensures proper accounting of all university-owned assets through financial reporting, equipment accountability system, and regulatory compliance.
General Accounting
General Accounting provides professional accounting services to accurately classify, summarize and report timely information on behalf of UC Davis.
Human Resources Business Partners
Human Resources Business Partners supports UC Davis Health by providing a single point of contact for departments that currently have a business partner reporting into Human Resources.
Innovation Access
Innovation Access provides intellectual property (IP) management services for UC Davis researchers. IA engages with researchers to identify novel inventions and creative works that result from their academic pursuits, protects those inventions using patents and copyrights, and licenses technologies to companies that leverage private investment to turn the inventions into products and services.
Institutional Animal Care and Use Committee (IACUC)
The Institutional Animal Care and Use Committee (IACUC) oversees the use of animals used for teaching and research purposes, both on and off campus. In conjunction with Campus Veterinary Services and Environmental Health and Safety, the IACUC is responsible for reviewing all animal care and use protocols and amendments. In addition, the IACUC performs routine inspections of animal facilities and laboratories. We oversee training programs to ensure that individuals working with animals have the appropriate qualifications and experience. When additional training is needed, the IACUC provides hands-on and web based animal educational programs.
Institutional Review Board (IRB) Human Research Protection Program
The Institutional Review Board (IRB) is a campuswide committee established to protect the rights, safety and welfare of human subjects in research studies. The IRB determines whether proposed research is compliant with applicable law, ethical principles and UC Davis requirements.
Interdisciplinary Research Support (IRS)
The Interdisciplinary Research Support (IRS) unit coordinates the development and preparation of interdisciplinary research proposals at UC Davis. Support includes creating budgets, providing high-level detailed editing, facilitating the proposal development and submission process, and advising on internal and external sponsor policies.
International Research Centers and Agreements
The Office of Research provides support for international research agreements and collaborations including formation of international research centers and enabling international research activities (negotiation, formation, navigation of foreign affiliation policy guidelines and signature authorities).
Payroll Services
Payroll Services is a campus central office whose primary focus is the timely issuance of employee pay. They serve the university in matters regarding payment of wages, and various deductions such as taxes, benefits and wage assignments.
Police Department
The UC Davis Police Department provides security on the Davis and Sacramento campuses to provide a safe living-learning community for all.
Real Estate Services
Real Estate Services provides expertise in the strategic planning and implementation of a full complement of real estate services: administering off-campus leasing, negotiating public-private partnerships, managing campus faculty/staff housing, overseeing faculty home loan program, and serving as campus liaison for the West Village project.
Repro Graphics
Repro Graphics provides printing services to the university by reproducing content, such as scanning, photography, xerography and digital printing, and providing design and creative services. The department also administers the campus Copier Program through which departments may acquire and obtain service for multi-function devices to meet copying, printing, scanning and faxing needs.
Research Compliance and Integrity (RCI)
The Research Compliance & Integrity (RCI) Unit is responsible for the oversight, administration, and implementation of policies and procedures for research compliance programs including; management of financial conflicts of interest (COI) in research, export controls associated with restricted research technologies, conducting research misconduct investigations, coordinating the Responsible Conduct of Research (RCR) education program, and support for the Stem Cell Research Oversight (SCRO) program.
Shared Services Organization (HR services)
The Shared Services Organization (HR Services) provides human resource & payroll services in support of recruitment, salary actions, personnel transactions, time administrations (timesheets), electronic personnel records, leaves administration, on-boarding and off-boarding. This unit is separate from the Academic Unit Shared Services Center (AUSS-C) and the Distributed Shared Services Center (DiSSC).
Sponsored Programs Office (SPO)
The Sponsored Programs Office (SPO) at UC Davis supports campus researchers and their staff with a variety of extramural funding transactions. SPO provides review of proposals for compliance and provides signature authority on proposals, grants and contracts for externally sponsored research, education and scholarly activities conducted by the university. SPO prepares, interprets, negotiates and accepts award documents on behalf of the Regents for projects funded by federal and state agencies, foundations, and other public and private sources. The office also drafts, negotiates, and executes awards and subawards for collaborative research.
Staff Development and Professional Services
Staff Development and Professional Services in Human Resources supports learning and performance by providing innovative programs and services. SD&PS offers career counseling and an array of instructor-led and e-learning courses. SD&PS designs and implements leadership, supervisory, mentoring and professional development programs. SD&PS administers the UC Learning Center for UC Davis.
Staff & Faculty Health and Well-being
Staff & Faculty Health and Well-being is a division of Safety Services that provides staff and faculty with the well-being series including Mindfulness Meditation, challenges and events like the Maintain Don't Gain Challenge and Flu Clinics, dietitian and behavioral health consultations, Healthy Meeting and Event Guidelines and the Healthy Department Certification, and supports Wellness and Mindfulness Ambassadors as key representatives in departments.
Talent Acquisition
Talent Acquisition is a division of Human Resources that supports departments in sourcing, acquiring, assessing and hiring talented and diverse candidates to fill open job positions.
Teaching and Research Animal Care Services (TRACS)
Teaching and Research Animal Care Services (TRACS) is the main animal care unit that provides daily care and oversight of animals used in teaching and research at UC Davis. TRACS also provides business operations including purchasing, receiving and transporting animals.
Worklife and Wellness
Worklife, Wellness, Family Care, Breastfeeding Support, Workplace Flexibility, community involvement, brown bag, UCDHS WorkLife