The 2020 Satisfaction Survey is complete - thanks to all who participated!

Marketing Toolkit

Get the most from your survey by engaging directly with your customers

A big part of the success of the Satisfaction Survey relies upon you reaching out to your customers, your team and your friends – and getting them to take the survey. With 60 service lines to wade through, it will benefit your response rates if you remind your customers exactly who you are and what you’ve done for them lately.

To help you communicate with your customers, we’ve provided this Marketing Toolkit with posters, email signature blocks, newsletter blocks and PowerPoint slides. Important dates to remember when marketing the survey to your customers: 

  • The survey runs from Feb. 19 to March 11.
  • Feb. 13 – pre-survey message to all survey invitees.  (Last year 26% of people who completed the survey did so on the first day.)
  • Feb. 19 – survey invitation distributed.
  • Feb. 26 – reminder emails sent to those who haven't completed the survey.
  • March 10 – final reminder email sent to those who haven't completed the survey. (Last year 35% of people who completed the survey did so after the final reminder.)

If you have additional ideas, don't hesitate to reach out to us

Posters

 

poster of mario casanovaposter of sgt. zekanyYou can order posters for your office by contacting Repro Graphics (reprographics@ucdavis.edu, 530-752-2679), who will also deliver the prints. Click on the campaign photos link to the right and download the poster(s) you would like printed. You begin an order by contacting Repro Graphics, asking for the images to be printed 11" x 17" on 80# cover matte paper and providing your department's recharge account. The models in this year’s “We won’t know unless you tell us” campaign are people we work with every day at UC Davis. See all the campaign photos here.

E-mail Signature

Thumbnail image of email signature graphic.
Right-click and save this image (.png/35kB)

 

Newsletter block

 

image of employees and tagline "we won't know unless you tell us."
Right-click and save this image (.jpg)

 

PowerPoint Slides

PowerPoint Slides

Supply chain management employee.
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Police employee.
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Admin IT employee.
Select for full-size image (.jpg)

 

Animal care employee.
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Finance and business employee.
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Arboretum and public garden employee.
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Campaign Photos

See all the campaign photos here.