We're listening. Tell us more!

As a customer of the university's administrative services, your input has been critical to identifying opportunities to improve our services. We've been listening and making changes. Have you noticed? We'd like to learn more about your experience with our services in 2022 to track our progress and make adjustments.

Several years ago, UC Davis launched a survey tool developed and administered by UC San Diego to collect and analyze confidential data from customers on university administrative services. We wanted to establish a framework for continually assessing the effectiveness of our services.

How do we know if our customers are satisfied with our service? How do our units stack up against one another? How do we benchmark against similar service units at other higher education institutions? If customer service is an important goal, then how do we collect information to help us understand how we’re doing and specifically where we can improve to have the greatest positive impact?

Survey results have revealed where services are highly valued, and where opportunities exist to enhance our programs. 

Thank you for your past feedback! We're listening and invite you to tell us more!

When the survey is live on February 21, 2023, you can access it directly through the link in your invitation email, or by clicking the "Go!" button on this site's home page and entering your Kerberos ID and password.

Want to know more? See our Frequently Asked Questions